Hospitality marketing · AI visibility for hotels

When travelers ask AI where to stay, is your hotel in the answer?

AI visibility for hotels means being named, with the right facts, when guests ask ChatGPT, Gemini, Perplexity or Google AI Mode where to stay. Our free check shows how often AI recommends your hotel, who it names instead, and the five fixes that matter most.

A boutique hotel in Vietnam with a swimming pool and palm trees

How travelers choose now

AI gives travelers a shortlist

A phone screen with AI apps such as ChatGPT, Gemini, Perplexity and Copilot
  1. One question, a few names

    More travelers ask an AI assistant where to stay instead of comparing ten tabs. They type something like “a quiet boutique hotel in Hoi An for a couple” and get three or four hotel names back.

  2. AI reads more than your website

    Assistants build their answer from your website, your Google Business Profile, OTA listings such as Booking.com and Agoda, guest reviews and maps, and check these sources against each other.

  3. Clear facts get you named

    AI recommends the hotels it can describe with confidence. When your rooms, rates and policies are clear and match everywhere, your hotel can be one of the names.

  4. Now you can see it

    AI answers don’t show up in Google Analytics or your OTA extranet. The check shows what AI says about your hotel today, and what to change first.

Example report

What your free check shows you

On the left, what a traveler sees when they ask. On the right, part of the report you receive: how visible you are, who AI names instead, how it describes you and what to fix first.

What a traveler sees

A quiet boutique hotel in Hanoi’s Old Quarter for a couple, with breakfast

For a quiet stay in the Old Quarter, couples often like Hotel A, a small boutique hotel on a side street with breakfast on the rooftop. Hotel B has larger rooms and a spa, and Hotel C is good value and a short walk from Hoan Kiem Lake. All three have strong reviews for friendly staff.

  • Booking.com
  • Google Maps
  • Tripadvisor
  • Agoda

What your report shows

Example · boutique hotel, Hanoi Old Quarter · 4 AI assistants · English, Vietnamese and Korean

AI visibility score1

46/100 Named in 1 of 5 answers, with two facts wrong

Your compset in AI answers2

  • Hotel A64%
  • Hotel B48%
  • Hotel C37%
  • Your hotel20%

How AI describes you3

  • quiet
  • friendly staff
  • central
  • small rooms

Wrong or missing4

  • Breakfast hours differ on Agoda and your website
  • Cancellation policy only in a PDF
  • No structured data for your rooms

Fix first5

Put your cancellation policy on a web page instead of a PDF. About 2 hours of work.

  1. 1

    A score out of 100

    One number for how visible and accurate your hotel is in AI answers, with a traffic light for each item behind it.

  2. 2

    Who gets named instead

    How often AI names you and each hotel in your compset for the same questions. We use your compset, or select one for you.

  3. 3

    How AI describes you

    The words AI uses about your hotel, positive, neutral or negative. They often come from your reviews.

  4. 4

    What AI gets wrong

    Facts that are wrong, missing or different between your website, Google, Booking.com and Agoda.

  5. 5

    Your top 5 fixes

    Ranked by impact, with the effort in hours, so your team knows where to start.

This example uses made-up hotels and figures. Your report uses your hotel, your compset and the answers we log.

How the free check works

Real guest questions in four AI tools

We ask what your guests ask, the way they ask it, and log every answer: right, wrong, missing or sent to an OTA.

Aerial view of a resort pool surrounded by palm trees and villas in Vietnam
  1. Four AI assistants

    ChatGPT, Gemini, Perplexity and Google AI Mode, the assistants travelers use most to plan a stay.

  2. Your guests’ languages

    English, Vietnamese, Korean, Chinese or any other language your guests use. You decide which languages matter for your hotel.

  3. Your compset

    We compare your hotel with your compset: the one you already work with, or one we select for you.

  4. Questions guests really ask

    About your area, your type of hotel and your hotel by name. Answers vary, so we ask each question more than once.

Free check, then monthly care

Start free, then keep it right

Most hotels start with the free check. If you want our help with the fixes, Hotel Data & Visibility keeps your facts correct everywhere and measures the result every month.

Free check

Start here

For any hotel or resort that wants to know where it stands in AI answers.

  • Your hotel in ChatGPT, Gemini, Perplexity and Google AI Mode, in the languages you choose
  • A score out of 100, with a traffic light per item
  • Who AI recommends from your compset instead of you
  • Your top 5 fixes, with the effort in hours
  • A 2-page report and a 15-minute walkthrough, within 5 working days
Request your free check

Hotel Data & Visibility

Monthly

For hotels that want the fixes done and the results measured. After the free check, we make you an offer for your hotel.

  • Structured data for your hotel, rooms and offers, plus rates and policies AI can read
  • The same facts on your website, Google, OTAs, review sites and maps (see OTA optimization)
  • A complete Google Business Profile and a routine for recent, detailed reviews
  • Your guest questions asked again every month, against your compset
  • A monthly report: what AI gets right, wrong or misses, and the next fixes
Start with the free check

Hotel groups

Portfolio

For hotel groups and management companies with several properties.

  • Every property checked and compared side by side
  • One group report, with fixes per hotel
  • Shared facts and policies kept the same across your hotels
Ask for a group quote
We guarantee the work and the measurement, not rankings or bookings. AI assistants decide for themselves, and we show you every month what they say.

From a hotel group in Vietnam

Hotels that work with us

“The website created by Atelier ATTENTION for one of our hotels is the best-performing in our portfolio for traffic generation and conversions, significantly increasing our direct online revenue.”

Sofiya ChinBalance Hospitality · Hotel group, Vietnam

Hoteliers ask

AI visibility questions from hotel managers

Short answers to what general managers, owners and sales directors ask us about AI.

A hotel front desk with a guest rating sign on the counter
What is AI visibility for a hotel?

AI visibility is how often, and how accurately, AI assistants such as ChatGPT, Gemini, Perplexity and Google AI Mode name your hotel when travelers ask where to stay. It depends on facts AI can read and check: your website, Google Business Profile, OTA listings, reviews and maps. Improving it is called generative engine optimization (GEO).

Is AI visibility the same as SEO for hotels?

It overlaps, but it isn’t the same. Good SEO helps, yet AI also needs facts it can verify, such as rooms, rates and cancellation terms that match across your website, OTAs, reviews and maps. A hotel can rank well on Google and still be missing from AI answers. For the Google side, see local SEO for hotels.

Do travelers really use AI to choose a hotel?

More and more, though it is still early. Google AI Mode books hotels for US users, while AI channels still bring under 1% of Booking Holdings’ room nights (Skift, October 2026). The facts AI relies on are the same ones guests see on Google, maps and OTAs, so fixing them pays off today. More in Can AI agents book your hotel?

What do you need from us for the free check?

Only your hotel’s name and website, and your compset if you have one. We use public information, so we need no logins or access. For the monthly service we work with your team on your website, Google profile and OTA extranets.

How long does it take to fix what the check finds?

Most of the top fixes take hours to a few days. AI assistants then pick up the changes at their own pace, which is why we ask the same questions every month and show you what changed. Keeping facts consistent is ongoing work, because rooms, rates and policies change.

How much does it cost?

The check is free and without obligation. For Hotel Data & Visibility we make you an offer after the check, based on your hotel, your languages and what needs fixing. Hotel groups get one offer for the whole portfolio.

Do you work with hotel groups?

Yes. We check every property and compare them side by side, so you can see which hotels need attention first. Facts and policies that the hotels share are kept the same everywhere.

Can you guarantee that AI will recommend our hotel?

No one can. AI assistants decide for themselves, and their answers change over time. We guarantee the work and the measurement: your facts correct and consistent everywhere AI looks, and a monthly report of what it says.

Free AI visibility check

See how AI talks about your hotel

Tell us which hotel to check. Within 5 working days you get your score, who AI recommends instead and your top 5 fixes, with a 15-minute walkthrough.

  • No logins or access needed: we only use public information
  • Questions in the languages your guests use
  • Free, with no obligation to continue

Free and without obligation. Your report within 5 working days.